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Apollo Institute of Emergency Care: Excellence in Critical Care

Expertise in Every Aspect of Emergency and Trauma Care
 

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India's Leading Emergency Care Provider

At Apollo Hospitals, we take pride in being India's pioneer in modern day emergency care. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technologies, and a team of highly skilled emergency care specialists. With a network spanning 9 cities across the country, we offer unparalleled access to top-tier emergency medical services.

Our evidence-based practices and protocol-driven approach have led to following achievements :

  • Best emergency medicine hospital in India
  • Leader in trauma care services
  • Pioneer in air ambulance services
  • Innovator in emergency response systems

Our track record speaks volumes about our expertise and leadership in the field:

  • National Network of Emergency Services operational across 9 cities
  • 22 emergency rooms and 60 ambulances in the network
  • Over 500 personnel dedicated to emergency care
  • Patients from across India trust our timely and effective delivery of care

 

Our Approach

At Apollo Hospitals, we believe in combining medical expertise with a patient-first approach to deliver the best emergency care. Our multidisciplinary teams are committed to:

Protocol-Driven Excellence
  • Scientifically developed emergency care system
  • Standardized emergency rooms across the network
  • Common functional and medical protocols
  • Regular training for doctors and personnel
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Precision-Based Care
  • Advanced diagnostic technologies
  • Rapid response times
  • Specialized care for different emergencies
  • Air ambulance services for critical cases
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Holistic Emergency Focus
  • Pre-hospital care through equipped ambulances
  • Comprehensive in-hospital emergency facilities
  • Effective communication systems
  • Community educational and training  programs
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Quality Metrics
  • Door to triage in less than 5 minutes
  • Access to specialists within 5 minutes for stroke cases
  • Door to cath lab time in 20 minutes for stroke
  • High success rates in emergency interventions
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Why Choose Apollo Institute of Emergency Care?

Unmatched Expertise

With a vast network of emergency rooms and over 500 dedicated personnel, we bring together India's finest emergency care expertise. Our teams are trained to handle all medical and surgical emergencies, including polytrauma, making us the safest hands for critical care.

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Advanced Technology

Our commitment to excellence is reflected in our state-of-the-art infrastructure:

  • Well-equipped ambulances functioning as 'Hospitals on Wheels'
  • Air Ambulance services for remote areas and life-threatening emergencies
  • Bike Ambulances for fast access in congested areas
  • Apollo Drone Ambulance for future emergency medicine in remote regions
  • Advanced communication systems between control rooms, ambulances, and hospitals
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Specialized Programs
  • National Network of Emergency Services
  • Air Ambulance Services with fixed-wing aircraft and helicopters
  • 'Dost' - an accident insurance card for increased affordability
  • 'Life Savers' - a community involvement program for emergency response
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Patient-First Approach

We believe in swift, efficient, and personalized care that prioritizes saving lives:

  • Easy-to-remember emergency access number – 1066
  • Standardized emergency rooms across the network
  • Multidisciplinary teams on 24x7 standby, including cardiologists, neurologists, and trauma specialists
  • Dedicated Stroke Physician-led teams for stroke management
  • Comprehensive emergency care under one roof

Recognized nationwide for our expertise, we cater to patients from across India, offering world-class emergency treatment. Choose Apollo Institute of Emergency Care for a critical care experience where every second counts and your life is our ultimate priority.

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Our Team of Experts

At Apollo Institute of Emergency Care, our team of dedicated specialists forms the core of our world-class emergency medical services. Our doctors are not just practitioners; they are pioneers in emergency medicine, constantly advancing the field with their expertise and innovative approaches.

Our Team Includes:

 

  • Emergency Medicine Specialists: Experts in managing all types of medical emergencies and trauma cases.
  • Trauma Surgeons: Skilled in handling complex trauma cases and life-threatening injuries.
  • Critical Care Specialists: Dedicated to managing critically ill patients in our state-of-the-art ICUs.
  • Cardiologists: Specialists in managing cardiac emergencies, including heart attacks and arrhythmias.
  • Neurologists: Experts in treating stroke and other neurological emergencies.
  • Pediatric Emergency Specialists: Focused on providing emergency care for children.
  • Toxicologists: Specialized in managing poisoning and drug overdose cases.
  • Disaster Management Experts: Trained to handle mass casualty incidents and natural disasters.

Our specialists have trained at top institutions in India and abroad, bringing global expertise to our emergency rooms. They are supported by a team of skilled nurses, paramedics, technicians, and support staff, all committed to providing swift and effective emergency care.

Key Features of Our Team:

  • 24/7 Availability: Our experts are available round the clock to handle any emergency.
  • Rapid Response: Our teams are trained to provide immediate care within minutes of a patient's arrival.
  • Multidisciplinary Approach: We bring together experts from various specialties to provide comprehensive emergency care.
  • Continuous Training: Our staff undergoes regular training to stay updated with the latest emergency care protocols.
  • Research and Innovation: Many of our experts are involved in research, constantly improving emergency care practices.

At Apollo Institute of Emergency Care, we believe that every second counts in emergencies. Our expert team is always ready to provide life-saving care when you need it most.

Advanced Technology & Equipment

Medical Equipment

Monitoring Devices

Monitoring devices in emergency care facilities play a crucial role in patient assessment and continuous observation:

  • High-end cardiac monitors
    High-end cardiac monitors are sophisticated devices that provide continuous, real-time data on a patient's vital cardiovascular parameters. These monitors display heart rate, blood pressure, oxygen saturation, and ECG waveforms on easy-to-read screens. They often include advanced features such as arrhythmia detection algorithms and ST segment analysis, which can help in the early identification of cardiac events. These monitors are essential in emergency departments and critical care units, allowing medical staff to quickly assess and respond to changes in a patient's cardiac status.
  • Advanced ECG machines
    Advanced ECG (electrocardiogram) machines are state-of-the-art devices used to record the electrical activity of the heart. These machines typically offer 12-lead ECG capabilities, providing a comprehensive view of the heart's electrical activity from multiple angles. They feature high-resolution displays, automated interpretation software, and the ability to store and transmit ECG data electronically. Advanced ECG machines can detect a wide range of cardiac abnormalities, including arrhythmias, ischemia, and infarctions, making them invaluable tools in emergency cardiac care.
  • Telemetry devices
    Telemetry devices are wireless monitoring systems that allow continuous tracking of a patient's vital signs while providing them with mobility. These portable devices typically monitor ECG, heart rate, respiratory rate, and oxygen saturation. The data is transmitted in real-time to central monitoring stations, where healthcare professionals can observe multiple patients simultaneously. Telemetry devices are particularly useful in emergency departments and step-down units, where patients require close monitoring but not necessarily the intensity of an ICU setting. They enable early detection of deterioration in a patient's condition, allowing for prompt intervention.
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Life Support Systems

Life Support Systems are critical components in emergency care, designed to sustain vital bodily functions when a patient's systems are compromised. These advanced systems play a crucial role in maintaining life during severe medical emergencies, trauma, or critical illnesses. 

  • Ventilators
    Ventilators are sophisticated machines that provide respiratory support to patients who cannot breathe adequately on their own. These devices deliver precise amounts of oxygen and air into a patient's lungs, either non-invasively through a mask or invasively through an endotracheal tube. Modern ventilators offer various modes of ventilation, allowing healthcare providers to tailor respiratory support to each patient's specific needs. They monitor key parameters such as tidal volume, respiratory rate, and oxygen concentration, ensuring optimal oxygenation and ventilation for critical patients.
  • Defibrillators
    Defibrillators are life-saving devices used to treat life-threatening cardiac arrhythmias, particularly ventricular fibrillation and pulseless ventricular tachycardia. These machines deliver a controlled electric shock to the heart, aiming to restore a normal heart rhythm. Advanced defibrillators in emergency care settings often combine multiple functions, including ECG monitoring, transcutaneous pacing, a temporary method to artificially stimulate the heart by delivering electrical impulse through electrodes placed on skin and synchronized cardioversion that treats abnormal heart rhythms by delivering times and controlled electric shock to the heart.. Many modern defibrillators are automated external defibrillators (AEDs), which can be used by both medical professionals and trained lay responders, increasing the chances of survival in out-of-hospital cardiac arrests.
  • Resuscitation equipment
    Resuscitation equipment encompass a range of tools and devices used in emergencies to restore and support vital functions. This category includes bag-valve-mask devices for manual ventilation, laryngoscopes and endotracheal tubes for airway management, and suction devices to clear airways. Advanced resuscitation carts or trolleys are typically equipped with a variety of medications, IV fluids, and tools necessary for immediate life support. This equipment is crucial in performing cardiopulmonary resuscitation (CPR) and providing advanced cardiac life support (ACLS) in emergencies.
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Diagnostic Tools

Diagnostic tools are essential components of modern emergency care, enabling rapid and accurate assessment of patients' conditions. From portable X-ray machines that bring imaging to the patient's bedside to advanced CT and MRI scanners for detailed internal imaging, and specialized tools like thromboelastometry for complex blood disorders, these diagnostic tools collectively enhance the speed and precision of emergency medical care.

  • Bedside X-Ray machines
    Bedside X-ray machines are portable diagnostic devices that provide immediate imaging capabilities at the patient's location. These compact units, like the Amadeo M-DR mini, offer high-resolution X-ray imaging without the need to transport patients to a radiology department. They operate on battery power, allowing for up to 200 high-resolution X-ray images and 8 hours of operation without recharging. These machines are particularly valuable in emergency departments, intensive care units, and for immobile patients, enabling quick diagnostic decisions and reducing patient discomfort.
  • CT scanners
    CT (Computed Tomography) scanners are advanced imaging devices that use X-rays and computer processing to create detailed cross-sectional images of the body. These machines produce three-dimensional views of organs, bones, and tissues, offering more detail than traditional X-rays. CT scans are used for diagnosing conditions in the brain, chest, abdomen, and pelvis. They are essential in emergency care for quickly assessing trauma, detecting internal injuries, and guiding treatment decisions. Modern CT scanners can complete full-body scans in seconds, making them invaluable for time-critical diagnoses.
  • MRI scanners
    MRI (Magnetic Resonance Imaging) scanners use powerful magnetic fields and radio waves to generate highly detailed images of the body's internal structures. Unlike CT scans, MRI does not use ionizing radiation, making it safer for repeated use. MRI excels in providing excellent soft tissue contrast, making it particularly useful for neurological imaging, musculoskeletal disorders, and detecting subtle abnormalities in organs. In emergency care, MRI is crucial for diagnosing stroke, spinal cord injuries, and complex internal injuries not visible on other imaging modalities.
  • Thromboelastometry (TEG) for bleeding disorders
    Thromboelastometry, often referred to as TEG (Thromboelastography), is a specialized diagnostic tool used to assess blood coagulation in real-time. This technology measures the viscoelastic properties of blood as it clots, providing a comprehensive analysis of the clotting process, including clot formation, strength, and breakdown. TEG is particularly valuable in emergency and critical care settings for rapidly identifying and managing coagulopathies in patients with severe bleeding, such as trauma victims or those undergoing major surgery. It allows for targeted blood product administration, improving patient outcomes and reducing unnecessary transfusions.
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Specialized Critical Care Units

Availability of state of the art Critical care units is crucial for management of the patients who arrve at emergency and will need ongoing critical care .

Our critical care  units are designed to provide intensive, round-the-clock monitoring and treatment for patients with life-threatening conditions or those requiring complex medical interventions. From managing cardiac emergencies to neurological crises and pediatric critical care, these units ensure that patients receive the most advanced and appropriate care for their specific needs. 

  • Cardiac Intensive Care Unit (CICU)
    The Cardiac Intensive Care Unit (CICU) is a specialized facility designed for patients with severe cardiac conditions requiring constant monitoring and advanced care. Equipped with state-of-the-art cardiac monitoring systems, ventilators, and intra-aortic balloon pumps, the CICU provides comprehensive care for patients with acute myocardial infarctions, severe heart failure, and complex arrhythmias. Staffed by cardiologists, critical care specialists, and specially trained nurses, the CICU offers round-the-clock surveillance and immediate intervention capabilities. This unit is crucial for managing post-cardiac surgery patients and those requiring advanced cardiac support devices.
  • Neurological Intensive Care Unit (Neuro ICU)
    The Neurological Intensive Care Unit (Neuro ICU) is a highly specialized environment dedicated to the care of patients with critical neurological conditions. This unit is equipped with advanced neuromonitoring devices, including intracranial pressure monitors and continuous EEG systems. The Neuro ICU caters to patients with severe brain injuries, stroke, status epilepticus, and other acute neurological emergencies. Staffed by neurointensivists, neurosurgeons, and specialized nurses, this unit provides expert management of complex neurological issues, including post-operative care for neurosurgical patients and advanced interventions for cerebrovascular diseases.
  • Pediatric and Neonatal Intensive Care Units
    Pediatric and Neonatal Intensive Care Units are specialized facilities designed to provide critical care for infants, children, and adolescents. The Pediatric ICU is equipped with  medical equipment suited for children  and staffed by pediatric intensivists and nurses trained in pediatric emergency care. It caters to children with severe illnesses, injuries, or those recovering from complex surgeries. The Neonatal ICU, on the other hand, is specifically designed for premature and critically ill newborns. It features specialized equipment like incubators, ventilators designed for tiny lungs, and advanced monitoring systems. Both units provide family-centered care, recognizing the unique needs of children and their families during critical illness.
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Specialized Facilities

The Apollo Institutes of Emergency care are able to deliver consistently excellent outcomes , due to the presence of specialised facilities that are vital for time critical effective emergency care . Some of these facilities include :

  • Catheterization laboratory (Cath Lab)
    The Catheterization Laboratory, commonly known as the Cath Lab, is a specialized facility equipped with advanced imaging technology for minimally invasive cardiac procedures. It features high-resolution fluoroscopy systems that provide real-time X-ray imaging of blood vessels and heart chambers. In the Cath Lab, interventional cardiologists perform procedures such as angioplasty, stent placement, and valve repairs. This facility is crucial for both diagnostic purposes, like coronary angiography, and therapeutic interventions for acute cardiac conditions. The Cath Lab's ability to provide rapid, life-saving treatments makes it an essential component of comprehensive emergency cardiac care.
  • Ultramodern hemodialysis unit
    The ultramodern hemodialysis unit at Apollo's emergency care facilities is designed to provide advanced renal replacement therapy for patients with acute kidney injury or chronic kidney disease requiring urgent dialysis. Equipped with state-of-the-art dialysis machines, this unit can perform various modes of dialysis, including conventional hemodialysis, continuous renal replacement therapy (CRRT), and sustained low-efficiency dialysis (SLED). The unit features water purification systems, dialysate preparation areas, and individual patient stations with advanced monitoring capabilities. Staffed by nephrologists and specially trained nurses, this facility ensures the safe and effective management of patients requiring urgent dialysis in emergencies.
  • Blood Bank with quality-assured practices
    The Blood Bank at Apollo's emergency care institute is a critical facility that ensures a safe and adequate supply of blood and blood products for emergency transfusions. It operates under stringent quality control measures, adhering to international standards for blood collection, processing, storage, and distribution. The facility is equipped with advanced blood component separation technology, allowing for the preparation of specific blood components like packed red cells, platelets, and plasma. It maintains a comprehensive inventory management system to track blood supplies and ensure rapid availability during emergencies. 
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Advanced Ambulance Transportation

In a time critical speciality such as Emergency care , our treatment begins right at the moment the call to our Emergency contact number 1066 is made. Our state of the art ambulances and trained personnel ensure that the treatment begins from the moment the team arrives at the patient’s location , with constant updates and communication with the hospital .

  • ACLS (Advanced Life Support) Ambulances
    ACLS Ambulances are specialized emergency vehicles equipped to provide advanced life support during patient transport. These ambulances are outfitted with advanced medical equipment including cardiac monitors, defibrillators, ventilators, and a wide array of emergency medications. Staffed by paramedics trained in advanced cardiac life support, these units can handle complex medical emergencies such as cardiac arrests, severe trauma, and respiratory failures. ACLS ambulances essentially function as mobile emergency rooms, capable of initiating critical care interventions en route to the hospital.
  • ICU Ambulances
    ICU Ambulances are highly specialized vehicles designed to transport critically ill patients who require intensive care during transfer. These ambulances are equipped with advanced life support systems similar to those found in hospital ICUs, including ventilators, multi-parameter monitors, infusion pumps, and point-of-care testing devices. They are staffed by a team that typically includes a critical care physician and specialized nurses. ICU ambulances are crucial for inter-hospital transfers of critically ill patients, ensuring continuity of intensive care during transport.
  • Air Ambulances (helicopters and fixed-wing aircraft)
    Air Ambulances, including helicopters and fixed-wing aircraft, are vital for rapid long-distance patient transport and accessing remote or difficult-to-reach areas. Helicopters are ideal for short to medium-range emergencies, able to land in confined spaces and bypass traffic. Fixed-wing aircraft are used for longer distances and can be equipped like flying ICUs. Both types are fitted with advanced medical equipment and staffed by flight nurses and paramedics or doctors. Air ambulances significantly reduce transport times for critically ill patients, potentially improving outcomes in time-sensitive emergencies.
  • Bike Ambulances
    Bike Ambulances are innovative emergency response vehicles designed to navigate through congested urban areas quickly. These specially equipped motorcycles or bicycles carry essential medical equipment such as first aid kits, oxygen cylinders, and basic life support devices. Operated by trained paramedics, bike ambulances can rapidly reach patients in areas inaccessible to larger vehicles, providing crucial first response care. They are particularly effective in densely populated cities, during large public events, or in areas with narrow streets, bridging the critical time gap between the emergency call and the arrival of a full-sized ambulance.

 

  • Apollo Drone Ambulance
    The Apollo Drone Ambulance represents cutting-edge technology in emergency medical services. These unmanned aerial vehicles are designed to deliver essential medical supplies and equipment to emergency scenes rapidly. Equipped with GPS and remote control capabilities, drone ambulances can navigate efficiently to hard-to-reach locations, bypassing traffic and geographical obstacles. They typically carry lightweight yet crucial items such as automated external defibrillators (AEDs), first aid kits, and emergency medications. While not replacing traditional ambulances, drone ambulances significantly enhance the speed of initial emergency response, potentially saving crucial minutes in life-threatening situations.
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Common Emergency Conditions We Treat

Acute Medical Emergencies

We provide comprehensive emergency care for acute medical emergencies, leveraging our advanced facilities and skilled personnel to deliver rapid, effective treatment. Our approach to acute medical emergencies includes:

Cardiac Emergencies

  • 24/7 cardiac response teams for immediate intervention
  • Fully equipped emergency rooms with cardiac monitors and defibrillators
  • Catheterization laboratories for urgent coronary interventions
  • Dedicated Cardiac Intensive Care Units (CICU) for post-resuscitation care

Respiratory Emergencies

  • Management of severe asthma and other acute respiratory conditions
  • Advanced airway management and ventilation support
  • Trained staff capable of handling complex respiratory emergencies

Shock and Sepsis

  • Rapid assessment and treatment protocols for various types of shock
  • Early recognition and management of sepsis
  • Access to broad-spectrum antibiotics and advanced life support measures

Other Acute Conditions

  • Capability to handle poisoning and toxicology cases
  • Management of acute neurological emergencies
  • Treatment of severe allergic reactions and anaphylaxis

Apollo's emergency care for acute medical emergencies is characterized by:

  • Trained Emergency Physicians, nurses, and paramedics available 24/7
  • State-of-the-art equipment including ventilators, high-end cardiac monitors, and resuscitation devices
  • Standardized protocols for rapid triage and treatment
  • Multidisciplinary approach with immediate access to specialists
  • Seamless coordination between pre-hospital and in-hospital care

The emergency departments at Apollo Hospitals are designed to provide swift, expert care for all types of acute medical emergencies, ensuring patients receive timely and appropriate treatment to maximize positive outcomes.

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Polytrauma and Acute Neurological injuries

We provide  comprehensive emergency care for acute polytrauma conditions, leveraging our advanced facilities and skilled personnel. Their approach includes:

Acute Neurological Emergencies

  • Dedicated Stroke Physician-led teams for rapid stroke management
  • Door to cath lab time of 20 minutes for stroke cases
  • Access to neurologists and neurosurgeons within 5 minutes to assess stroke patients
  • Advanced imaging capabilities, including immediate MRI scans for quick diagnosis
  • Specialized Neurological Intensive Care Units (Neuro ICU) for critical care

Polytrauma Management

  • 24/7 availability of trauma surgeons and specialists
  • Fully equipped emergency rooms capable of handling multiple trauma cases simultaneously
  • Protocol-driven systems to ensure consistent, high-quality care for polytrauma patients
  • Multidisciplinary approach involving various specialists for comprehensive trauma care

Head Injury Care

  • Immediate access to neurosurgeons for traumatic brain injury management
  • Advanced neuromonitoring capabilities in the ICU
  • Specialized equipment for intracranial pressure monitoring and management

Road Traffic Accident Response

  • Well-equipped ambulances functioning as "Hospitals on Wheels" for pre-hospital care
  • Free ambulance services within a 30km radius in the city
  • Effective communication system between central control room, ambulances, and hospital

Key features of Apollo's emergency care for these conditions include:

  • Rapid triage [initial assessment]  with door to triage time of less than 5 minutes
  • State-of-the-art emergency rooms with advanced monitoring and resuscitation equipment
  • 24/7 availability of emergency physicians trained in managing neurological and trauma cases
  • Swift access to diagnostic imaging, including CT and MRI scanners
  • Seamless coordination between pre-hospital and in-hospital care
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Orthopaedic Injuries

Apollo Hospitals provides comprehensive emergency care for orthopaedic injuries, offering rapid and expert treatment for a wide range of conditions. Their approach to orthopaedic emergencies includes:

Types of Orthopaedic Injuries Treated

  • Fractures
  • Sprains
  • Accidents
  • Spinal Injuries
  • Sports Injuries

Emergency Care Features

  • 24/7 availability of orthopaedic specialists and trauma surgeons
  • Fully equipped emergency rooms capable of handling multiple trauma cases
  • Advanced imaging capabilities for quick and accurate diagnosis
  • State-of-the-art equipment including ventilators, high-end cardiac monitors, and resuscitation devices

Treatment Approaches

  • Rapid triage with door to triage time of less than 5 minutes
  • Use of high-quality Swiss 'AO' systems for fracture stabilization
  • Image intensifier technology to confirm perfect fracture fixations
  • Arthroscopic surgery for joint injuries
  • Minimally invasive techniques for faster recovery

Specialized Care

  • Dedicated orthopaedic surgery complexes with laminar flow
  • Access to operating microscopes and computer navigation systems
  • Comprehensive physical therapy facilities for post-injury rehabilitation
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Acute Surgical Conditions

Apollo Hospitals provides comprehensive emergency care for acute surgical conditions, offering rapid and expert treatment for a range of urgent surgical issues. Their approach includes:

Types of Acute Surgical Conditions Treated

  • Acute Abdominal Pain
  • Bleeding
  • Gastrointestinal diseases
  • Acute Kidney Pain / Stone

Emergency Care Features

  • 24/7 availability of emergency physicians and surgical specialists
  • Fully equipped emergency rooms capable of handling multiple acute cases simultaneously
  • Advanced diagnostic imaging for quick and accurate diagnosis
  • Rapid triage with door-to-triage time of less than 5 minutes

Treatment Approach

  • Swift access to operating rooms for emergency surgeries
  • Multidisciplinary team approach involving various specialists
  • Protocol-driven systems to ensure consistent, high-quality care
  • Seamless coordination between emergency department and surgical teams

Specialized Care

  • State-of-the-art surgical facilities with advanced equipment
  • Access to minimally invasive surgical techniques when appropriate
  • Post-operative care in dedicated surgical intensive care units

Apollo's emergency care for acute surgical conditions emphasizes rapid assessment, expert intervention, and comprehensive care to address time-sensitive surgical emergencies effectively and improve patient outcomes.

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Other Acute Medical Conditions

Apollo Hospitals provides comprehensive emergency care for a range of other acute medical conditions, including:

Poisoning and Toxicology

  • Rapid assessment and treatment protocols for various types of poisoning
  • Access to broad-spectrum antidotes and supportive care measures
  • Specialized toxicology expertise available for complex cases

Gynecological Emergencies

  • 24/7 availability of gynecologists for urgent consultations
  • Management of acute conditions like ectopic pregnancies or severe pelvic pain
  • Swift access to surgical interventions when necessary

Pediatric Emergencies

  • Dedicated pediatric emergency care with specialized equipment and protocols
  • Pediatric specialists on call for immediate consultation
  • Child-friendly environment to reduce stress during emergencies

Acute Ear, Nose & Throat Emergencies

  • Rapid treatment of conditions like severe nosebleeds, foreign body obstructions, or acute infections
  • ENT specialists available for urgent procedures or consultations

Other Acute Conditions

  • Management of severe allergic reactions and anaphylaxis
  • Treatment of acute respiratory distress from conditions like asthma or pneumonia
  • Handling of seizures and other neurological emergencies

Key features of Apollo's emergency care for these conditions include:

  • Trained Emergency Physicians, nurses, and paramedics available 24/7, 365 days a year
  • Fully equipped emergency rooms capable of handling multiple acute cases simultaneously
  • Rapid triage system with door-to-triage time of less than 5 minutes
  • Multidisciplinary approach involving various specialists for comprehensive care
  • Advanced diagnostic capabilities for quick and accurate diagnosis
  • Seamless coordination between emergency department and specialized units
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Insurance & Financial Information

At Apollo Institute of Emergency Care, we understand that emergencies can happen at any time, and quick, expert care is crucial. We're dedicated to providing top-tier emergency medical services without the added stress of financial burden. That's why we collaborate with leading insurance providers to ensure our emergency care is both accessible and affordable.

Insurance Coverage for Emergency Care
Apollo Hospitals partners with numerous major insurance companies to offer coverage for a wide range of emergency treatments and procedures. This includes access to our state-of-the-art emergency facilities, advanced diagnostic equipment, and expert emergency care teams. Here are some of the insurance companies we work with: View All Insurance.

Patient Journey

At Apollo Institute of Emergency Care, we guide you through every step of your emergency care journey, ensuring swift, expert treatment and a smooth transition from crisis to recovery. Our approach prioritizes rapid response, comprehensive care, and personalized attention at each stage.

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Emergency Response

Your emergency care journey begins with our immediate response to your urgent medical needs. During this critical phase, you can expect:

  • Rapid Triage
  • Swift assessment of your condition
  • Prioritization based on medical urgency
  • Initial vital signs check
  • Quick pain management if required
  • Immediate life-saving interventions if needed
     
  • Initial Evaluation
  • Focused medical history taking
  • Rapid physical examination
  • Identification of critical symptoms
  • Assessment of consciousness level
  • Preliminary diagnosis formulation
     
  • Diagnostic Testing
  • Immediate blood tests if necessary
  • Rapid imaging (X-rays, CT scans) when required
  • ECG for cardiac emergencies
  • Point-of-care ultrasound when applicable
  • Quick laboratory result turnaround
     
  • Stabilization
  • Immediate life-saving treatments
  • Pain relief administration
  • Fluid resuscitation if needed
  • Oxygen therapy when required
  • Medication administration as necessary
     
  • Treatment Planning
  • Quick formulation of treatment strategy
  • Discussion of immediate interventions
  • Explanation of urgent procedures
  • Coordination with specialist teams if needed
  • Clear communication with patient and family
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Acute Care Phase

Once stabilized, our team ensures you receive comprehensive care tailored to your emergency condition. This phase includes:

  • Continuous Monitoring
  • Regular vital sign checks
  • Ongoing assessment of your condition
  • Pain level monitoring
  • Neurological status checks if applicable
  • Cardiac monitoring when necessary
     
  • Specialized Care
  • Treatment by emergency medicine specialists
  • Consultation with relevant specialists
  • Intensive care if required
  • Surgical intervention when necessary
  • Advanced life support if needed
     
  • Diagnostic Procedures
  • Further imaging studies if required
  • Specialized tests based on your condition
  • Continuous result monitoring
  • Treatment adjustments based on findings
  • Regular updates on your medical status
     
  • Family Communication
  • Regular updates to your family
  • Explanation of your condition and treatment
  • Addressing concerns and questions
  • Guidance on patient support
  • Preparation for next steps
     
  • Supportive Care
  • Emotional support during crisis
  • Pain management
  • Comfort measures
  • Nutritional support when appropriate
  • Coordination with social services if needed
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Recovery and Discharge Planning

As your condition stabilizes, we focus on your recovery and safe discharge:

  • Discharge Assessment
  • Evaluation of your readiness for discharge
  • Review of your recovery progress
  • Assessment of follow-up care needs
  • Consideration of home support requirements
  • Evaluation of any rehabilitation needs
     
  • Discharge Planning
  • Customized discharge instructions
  • Medication guidance
  • Follow-up appointment scheduling
  • Referrals to specialists if needed
  • Home care instructions
     
  • Patient Education
  • Information about your condition
  • Self-care techniques
  • Warning signs to watch for
  • When to seek further medical attention
  • Lifestyle modification advice if applicable
     
  • Continuity of Care
  • Communication with your primary care physician
  • Arrangement of follow-up tests if required
  • Coordination with rehabilitation services if needed
  • Provision of medical reports
  • Ongoing support through telemedicine if necessary
     
  • Post-Discharge Support
  • 24/7 helpline for queries
  • Telemedicine follow-up when appropriate
  • Assistance with medication management
  • Guidance on recovery milestones
  • Support for reintegration into daily life
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International Services

Comprehensive Support for Global Patients
Apollo Institute of Emergency Care provides complete support for international patients seeking emergency medical care, ensuring a smooth journey from crisis to recovery.

Pre-Arrival Support
  • Medical Emergency Assessment
  • Rapid evaluation of medical condition
  • Analysis of immediate care needs
  • Assessment of travel safety
  • Treatment urgency determination
  • Cost estimation for emergency care
     
  • Emergency Travel Assistance
  • Urgent visa facilitation
  • Medical evacuation coordination if needed
  • Emergency flight arrangements
  • Ambulance service on arrival
  • Immediate hospital admission planning
     
  • 24/7 Communication Channel
  • Round-the-clock emergency helpline
  • Real-time medical advice
  • Coordination with local healthcare providers
  • Family updates and support
  • Interpreter services for medical communication
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During Your Stay
  • Dedicated Emergency Care Coordination
  • Personal emergency care coordinator
  • Immediate treatment initiation
  • Family liaison and support
  • Hourly updates during critical care
  • Coordination with specialist teams
     
  • Cultural Support in Crisis
  • Language interpretation
  • Cultural sensitivity in critical care
  • Pastoral and spiritual services  in ICU
  • Dietary considerations in emergency care
  • Family involvement in critical decisions
     
  • Comfort Services for Patients and Families
  • Emergency accommodation for family members
  • Assistance with urgent local needs
  • Immediate necessities provision
  • Emotional support services
  • Liaison with embassies if required
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Post-Emergency Care
  • Rapid Follow-Up Planning
  • Immediate post-emergency care planning
  • Urgent follow-up scheduling
  • Quick treatment adjustments
  • Daily progress monitoring
  • Swift discharge and travel planning if stable
  • International Emergency Care Coordination
  • Urgent telemedicine follow-ups
  • Rapid coordination with home country doctors
  • Immediate medical record transfer
  • Emergency medication guidance
  • Remote monitoring for critical cases
  • Long-Term Emergency Support
  • 24/7 access to emergency health records
  • Ongoing emergency consultation options
  • Urgent rehabilitation guidance
  • Continuous emergency support line
  • Long-term critical care coordination if needed
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Centers of Excellence & Locations

Our Emergency Care Network
Apollo Institute of Emergency Care operates one of India's largest and most comprehensive networks of emergency medical facilities:

30+ specialized emergency care centers across India
  • State-of-the-art emergency departments
  • Advanced trauma care units
  • Specialized cardiac emergency facilities
  • Dedicated stroke care centers
  • Comprehensive critical care units
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Cutting-edge emergency infrastructure at each center
  • Modern emergency rooms with advanced life support
  • Rapid imaging systems (CT, MRI, Digital X-ray)
  • Fully equipped critical care ambulances
  • Advanced cardiac catheterization labs
  • Specialized emergency surgical suites
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Standardized emergency protocols across locations
  • Consistent quality of emergency care nationwide
  • Evidence-based emergency treatment guidelines
  • Regular emergency response audits
  • Standardized infection control in emergency settings
  • Uniform patient safety protocols in critical care
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Swift access to expert emergency care nationwide
  • Strategic locations in major cities and key areas
  • Regional emergency care hubs
  • Immediate emergency admission process
  • 24/7 emergency care availability
  • Telemedicine support for remote emergencies
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Milestones & Achievements

Complex Case Management

  • Expertise in multi-trauma reconstruction
  • Success in rare bone replacement surgeries
  • Excellence in complex pediatric orthopedic procedures
  • Recognition for treating challenging orthopedic oncology cases
  • Leaders in revision joint replacement surgeries

 

These achievements reflect our commitment to advancing orthopedic care through innovation, expertise, and excellence, making Apollo Institutes of Orthopedics a trusted name in bone and joint care globally.

Frequently Asked Questions (FAQs)

What types of medical emergencies does Apollo's Emergency Room handle?

The ER at Apollo accommodates all kinds of medical emergencies including stroke, heart attacks, road traffic accidents, domestic accidents, snake bites, paralysis, head injuries, drug overdoses, poisoning, and airway obstructions.

How quickly can I expect to receive care at Apollo's Emergency Department?

Apollo Emergency Care is designed for rapid response. We  use a triage system to minimize waiting times for critically ill patients seeking emergency treatment.

Does Apollo offer ambulance services for emergencies?

Yes, Apollo has the largest network of Advanced Cardiac Life Support ambulances. These are equipped with advanced ECG machines, ventilators, and defibrillators, and are staffed by highly-trained paramedics.

What specialized emergency services does Apollo provide?

Apollo offers specialized emergency services including air ambulance for remote areas and life-threatening emergencies, telemedicine support through Tele ICU, and 24/7 teleradiology services.

How can I contact Apollo's emergency services?

Apollo has an easy-to-remember emergency access number – 1066. This number can be used to request ambulance services or for any emergency assistance.

Appointment & Consultation Information

Book Your Consultation

  • Online appointment booking
  • Emergency contact numbers
  • Virtual consultation options
  • International patient helpline

 

Connect With Us

For appointments or more information about our centres, contact:

  • National Helpline: 1066
  • International Patient Desk: [Number]
  • Email: [Email Address]
  • Website: [URL]

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